SHIPPING POLICY

Voltigear LLC is committed to providing customers with fast and secure delivery services. Please read the following shipping policy carefully:

1. Shipping Areas
   We ship within the United States and to selected international destinations. The specific delivery area will be displayed during checkout.
2. Shipping Time
   Within the United States: Typically 3-7 business days.

International Orders: Depending on the destination, shipping time is typically 7-15 business days. This time may be extended due to customs, weather, and other uncontrollable factors.

3. Shipping Fees
   Shipping fees are automatically calculated based on the order weight, volume, and delivery address, and are clearly displayed on the checkout page. We may occasionally offer free shipping promotions; please check our website for details.
4. Order Processing Time
   Orders are generally shipped within 1-2 business days after payment is confirmed. Holiday delays may occur.
5. Tracking and Shipping Company
   After shipment, we will provide a tracking number via email. You can check the status of your package on the official website of the shipping company. Our preferred shipping partners include:

United States Postal Service (USPS)

FedEx

UPS

DHL

and other reputable local and international logistics providers.

6. Packaging and Safety

All items are professionally packaged to ensure safety during transportation. If any packaging is damaged, please inspect it in person upon signing for it and report it promptly.

7. Customs and Duties

International orders may be subject to customs inspections and duties in the destination country. These costs are the buyer’s responsibility. Please investigate local regulations before purchasing.

8. Address Change

Once an order has been shipped, the shipping address cannot be changed. Please ensure that the information provided is correct when placing your order.

9. Shipping Issues

If you encounter any shipping delays, loss, or other shipping issues, please contact our customer service at matthew@voltigear.com or +1 3412544430. We will assist you in resolving any issues.